Tonic Blooms Reviews
(Rated by 4 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy4.0
- Good Value5.0
- Price & Quality5.0
- Shipping & Delivery5.0
Recent Customer Reviews (4)
David Song
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Ana Meadows
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Channing Poulin
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Lillie Ingram
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Tonic Blooms Pricing
Under $60
< $60
$60-$69
$60 - $69
$70-$79
$70 - $79
$80-$89
$80 - $89
$90-$99
$90 - $99
$100+
$100+
Daytime delivery
$9.99
Tonic Blooms Pros & Cons
Pros
1
Sustainable Practices: Tonic Blooms focuses on sustainability by purchasing blooms from local growers with sustainable growing practices, using recycled packaging, and reusable denim in its arrangements.
2
Efficient Delivery: The company offers on-demand and same-day delivery options, including two-hour delivery windows in the Toronto core and multiple same-day delivery options for Southern Ontario.
3
Customer Satisfaction: Tonic Blooms has a 100% Happiness Guarantee, ensuring that customers are satisfied with their flower deliveries. They also provide detailed tracking information, which enhances the customer experience.
4
Quality and Variety: The florist offers a curated selection of modern designs, ensuring high-quality bouquets and plants. They also have a variety of unique arrangements, such as the signature Farmboy bouquet.
5
Customer Service: Tonic Blooms is known for its excellent customer service, with quick responses to customer inquiries and personalized attention to orders.
CONS
1
Initial Business Challenges: The company faced challenges in managing a high volume of orders, particularly during peak seasons like Mother’s Day and Valentine’s Day, which led to some delayed deliveries and customer complaints.
2
Mistaken Identity: In the past, Tonic Blooms faced issues due to mistaken identity with another company, Toronto Blooms, which led to negative reviews and customer complaints.
Tonic Blooms Features and Benefits
Features
Minimal Waste
Tonic Blooms aims to keep flower waste at a minimum, less than two percent, by exclusively buying flowers within its design collection.
Local and Sustainable Growers
Purchases blooms from local growers with sustainable growing practices.
Recycled Packaging
Uses recycled packaging and reusable denim in its arrangements.
Onfleet Offset
Participates in Onfleet Offset, a climate-action program that offsets emissions from vehicle deliveries by supporting carbon-removal forestry projects.
On-Demand and Same-Day Delivery
Offers on-demand and same-day flower delivery across Toronto and Southern Ontario.
Two-Hour Delivery Windows
Provides two-hour on-demand delivery windows in the Toronto core and multiple same-day delivery options for Southern Ontario.
Tracking and Communication
Integrates Onfleet advanced logistics software for real-time tracking and communication with customers.
100% Happiness Guarantee
Stands behind a 100% Happiness Guarantee, ensuring that customers and recipients are satisfied with their experience.
Breast Cancer Awareness
Donates 25 percent of sales from The Blush bouquet to ReThink Breast Cancer during Breast Cancer Awareness Month.
Support for Local Charities
Supports other local charities, including The Centre for Addiction and Mental Health (CAMH), Nellie's Shelter, Mount Sinai Hospital, and LGBTQ advocacy agency The 519.
Referral Program
Offers a referral program where both the referrer and the referred friend receive $10 off their first order.
Curated Designs
Provides a curated selection of modern designs to manage inventory and reduce waste, ensuring high-quality and fresh blooms.
Bike Delivery
Offers bike delivery in downtown Toronto, making the delivery process environmentally friendly.
Customer Service
Known for its excellent customer service, with quick responses to customer inquiries and personalized attention to orders.
Quality and Variety
Offers a curated selection of modern designs, ensuring high-quality bouquets and plants. They also have a variety of unique arrangements, such as the signature Farmboy bouquet.